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Navigate Asnan+

After you join or create a clinic, Asnan+ opens that clinic’s workspace. This guide helps you find the sections available to you, switch clinics when you belong to more than one, and manage your personal account.

Your role and permissions control what appears in the navigation. You may not see every section shown in this guide.

Explore Asnan+ sections

The sidebar and Account menu give you access to the parts of Asnan+ that you can use:

  • Dashboard: Start here for a daily view of appointments, completed and cancelled visits, and collections. It helps you see what needs attention in the clinic today.
  • Patients: Search for a patient, add a patient when your role allows it, and open their profile to work with their details, care records, appointments, invoices, and notes.
  • Appointments: View the clinic calendar and appointment list. Use it to book, update, and check the status of appointments when your role allows it.
  • Accounting: Record and review the clinic’s financial activity, including invoices, receipts, wallets, transactions, expenses, compensation, and payouts.
  • Analytics: Review clinic reports for patients, appointments, and finances. Choose a time period to understand activity and trends.
  • Settings: Manage clinic-wide setup when it is available to your role, including clinic details, team access, rooms, licenses, subscriptions, and data exports.
  • References: Maintain the shared clinic lists that support everyday work, such as diagnoses, procedures, medications, price lists, and prescription templates.
  • Account settings: Manage your personal profile, credentials, security, and preferences from Account menu. These settings belong to your account and apply across every clinic.

Use the clinic navigation

Use the sidebar to move around the clinic you are currently working in. On a phone, select the three-line menu icon in the header to open the navigation.

Select the section you need, such as Dashboard, Patients, Appointments, Accounting, Analytics, Settings, or References. Asnan+ shows only the sections your role can use.

The sidebar shows the sections available in the clinic you selected.

On a larger screen, select the collapse icon beside the Asnan+ logo at the top of the sidebar to show icons only. To expand the sidebar again, move over the Asnan+ logo and select the three-line menu icon that appears.

The collapsed sidebar keeps the section icons. Move over the Asnan+ logo to reveal the control that expands it.

Use your Account menu

At the bottom of the expanded sidebar, select the button with the up-and-down arrows in the top-right corner of the card that shows your name and email address. If the sidebar is collapsed, select the circular profile icon at the bottom instead. This opens Account menu, which contains options for your personal account and, when available, the clinics you can use.

Choose a clinic from the Account menu before working with its records.
  • Account settings: Contains your personal profile, credentials, security, and preferences. These settings apply to your account across every clinic.
  • Support: Provides a way to contact Asnan+ support through WhatsApp.
  • What’s new: Lists recent Asnan+ product updates.
  • Dark mode: Controls whether the app uses a light or dark appearance.
  • Switch clinic: Lists the clinics that belong to your account. The selected clinic is highlighted.
  • Add clinic: Every account can create one free clinic. This option provides setup for a separate practice. To join an existing clinic, ask its admin to send an invitation, then follow Join a clinic.
  • Sign out: Ends your Asnan+ session in the current browser.

Before switching clinics, save any work that Asnan+ identifies as unsaved. Choose to discard changes only when you no longer need them.

Work as an assistant

Assistants can be linked to more than one doctor, so they can support the right doctor when needed. When you are linked to multiple doctors, Select active doctor appears in the navigation and lets you choose whose work you are supporting.

Open the doctor dropdown at the top of the sidebar, then choose the doctor whose work you are supporting. Choosing a doctor does not give you all of that doctor’s permissions: you can use only the actions and records that the clinic admin allowed for you.

Choose the linked doctor whose work you are supporting.

Having trouble?

If you cannot find the section, clinic, or doctor you need, use the guidance below.

I cannot find a section

Your role and permissions determine which sections appear. Ask a clinic admin to review your role and permissions, then refresh the page or sign in again if they update your access.

I cannot find the clinic I need

Only clinics that have added your account appear under Switch clinic. Ask the clinic admin to invite the email address you use to sign in, then follow Join a clinic.

I am in the wrong clinic

Open Account menu, select the right clinic under Switch clinic, and check the highlighted clinic before creating or changing a record.

I cannot switch clinics because of unsaved changes

Save your work before switching. If you no longer need the changes, choose the option to discard them when Asnan+ asks.

I cannot work with the doctor I need

The doctor selector lists only doctors linked to you by a clinic admin. Ask an admin to add the doctor or review your assistant permissions in Users.